Fund Website
The Fund has established an extensive website which sets outs Scheme provisions in a simple and concise manner. Information updates and news items are quickly added to notify members of any Scheme developments. Electronic copies of Fund literature, policies and reports are also readily available to download.
My Pension Online
An integrated web portal via the Dyfed Pension Fund website, which allows members to view and update their pension details securely online. Members are able to perform accurate benefit calculations, update their death grant expression of wish and contact details, as well as view their annual benefit statement.
Annual Report and Accounts
An electronic copy of the Fund’s Annual Report and Accounts is available to all Scheme members via the My Pension Online service and the website. Hard copies are also available upon request.
Annual Newsletter(s)
The Fund issues an annual newsletter to all active members, covering current pension topics within the Local Government Pension Scheme (LGPS) and the pensions industry in general. The newsletter is also issued to all pensioners, providing notification on pension matters and other matters of interest. Specific single topic newsletters are also published and distributed to members on an ad hoc basis.
Annual Benefit Statements
Statements are uploaded automatically to a member’s My Pension Online account, or sent directly to their home address if they have chosen not to register and have a hard copy request. The active statement sets out the current value of benefits (as at 31st March), a projection to Normal Pension Age, the current value of death benefits. The deferred statement on the other hand shows the up rated value of benefits. Supplementary notes of guidance are provided with each statement.
Bilingual Scheme Literature
An extensive range of Scheme literature is produced by the Dyfed Pension Fund and is supplied to employing bodies and Scheme members directly. This Scheme literature forms part of the data held on the Fund’s website.
Statutory Notification
In compliance with Scheme Regulations, members are notified when any change occurs to their pension record, thereby affecting their pension benefits.
Roadshows
Frequently held to raise member awareness and understanding towards general Scheme provisions.
General Presentations & Courses
The Fund can deliver standard or tailored presentations on a wide range of LGPS related subjects.
Pension Surgeries
Pension surgeries are available for groups of Scheme members by request, or for individual members on a surgery basis. Meetings are held at employer venues or alternatively members are able to make an individual appointment with the dedicated Communication & Training Officer.
Pre-Retirement Courses
The Fund’s dedicated Communication & Training Officer is available to attend pre-retirement courses to inform members who are near retirement about their entitlement and Local Government procedures.
Correspondence
The Fund utilises both surface mail and e-mail to receive and send correspondence. Response will be made in the individuals preferred language of choice. The My Pension Online service also acts as another electronic medium.
Payment Advice / P60
Pensioners are issued with payment advice slips every April and thereafter when a variance of £5 or more occurs, unless they have chosen to utilise the My Pension Online service. P60 notifications are also issued annually in May, providing a breakdown of the annual amounts paid.
Pension Increase Statements
An annual statement is issued to all pensioners pending any increase in the appropriate cost of living index. These are issued electronically to those that have registered to the My Pension Online service.
Existence Validation (Life Certificate Exercise)
The Fund undertakes an annual exercise to establish the continued existence of pensioners in receipt of monthly pension payments via cheque.