This accessibility statement applies to the Dyfed Pension Fund website, as administered by the Pensions Section of the Corporate Services department at Carmarthenshire County Council.

We want as many people as possible to be able to use this website.  For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

the text will not reflow in a single column when you change the size of the browser window
you cannot modify the line height or spacing of text
most older PDF documents are not fully accessible to screen reader software
live video streams do not have captions
some of our online forms are difficult to navigate using just a keyboard
you cannot skip to the main content when using a screen reader

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Write to the:  Dyfed Pension Fund, Building 2, St. David’s Park, Job’s Well Road, Carmarthen, Carmarthenshire, SA31 3HB

We’ll consider your request and get back to you in 5 working days. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.  If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the Dyfed Pension Fund by emailing

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Please make use of the Contact Us page to contact the Dyfed Pension Fund. 

Technical information about this website’s accessibility

The Dyfed Pension Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard at the date of publishing this statement, as some of the PDF documents published after 23 September 2018 do not meet the necessary standard, although they may have been provided by third party organisations.  Every effort is currently being made to ensure that these documents are either fixed or converted to HTML pages by 31 December 2021. If it is identified that any other part of the website is non-compliant with the accessibility standards, the matter will be addressed immediately.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards. 

Preparation of this accessibility statement

This statement was published on 23 September 2020.  

This website was last tested on 22 September 2020 by the Dyfed Pension Fund, in conjunction with Tinint.