The Dyfed Pension Fund strives to provide a high quality and consistent service to our customers in the most efficient and effective manner possible in an ever changing pensions environment.
There are 5 distinct groups with whom the Fund needs to communicate.
- Scheme Members
- Prospective Scheme Members
- Scheme Employers
- Fund Staff; and
- Other bodies
The policy document sets out the methods used to meet those communication needs and is subject to periodic review.
The Dyfed Pension Fund aims to use the most appropriate communication medium for the audiences receiving the information, which may involve using more than one method of communication.
The Fund ensures that all regulatory requirements concerning the provision of Scheme information is continuously met and assessed.